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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Grant Dashti-Gibson

Grant Dashti-Gibson

September 2, 2026

5  out of  5
rating by Grant Dashti-Gibson
"I had a great experience at this location with staff who were kind, thoughtful, and patient as we discussed coverage options. Rates were fairly priced, and I would definitely recommend it to anyone looking for reliable auto insurance."
We responded:
"Grant, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Monica Chadwell

September 2, 2026

5  out of  5
rating by Monica Chadwell
"Customer service is outstanding. Great, friendly, helpful people."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Norfolk. "
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Brad Kistner

August 22, 2026

5  out of  5
rating by Brad Kistner
"Laura is the best!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Carlos Moreno Arpon

August 18, 2026

5  out of  5
rating by Carlos Moreno Arpon
"Watza ha sido muy amable y profesional,me ha ayudado en todo momento y ha resuelto todas mis dudas fenomenal. Ha sido un placer tratar con ella."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Melissa Kistner

August 15, 2026

5  out of  5
rating by Melissa Kistner
"Laura is so knowledgeable about everything having to do with the insurance of our cars and home. She really takes care of her clients, giving individualized attention. She takes the stress out of what can be an overwhelming process and does it with a genuine smile. We are very happy clients."
We responded:
"Hi Melissa, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Topping’s team.  Please reach out to us if any questions come up!  - Brian Topping’s Insurance Team "
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Darnetta Knight

August 12, 2026

5  out of  5
rating by Darnetta Knight
"Thank you so much Watza always available and very kind everytime I call for any kind assistance.I thank you very much.Kudos to you."
We responded:
"Thank you so much for the 5-star rating, Darnetta! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Brian Topping "
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Sarah Hughes

August 11, 2026

5  out of  5
rating by Sarah Hughes
"Great company. Awesome customer service. Everyone I have ever spoken to there has been the nicest and most helpful."
We responded:
"Wow, thank you for the 5-star review, Sarah! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Sophia Harrington

August 10, 2026

5  out of  5
rating by Sophia Harrington
"Laura is amazing she helped me bundle and save ! Thank you Laura !"
We responded:
"Hi Sophia, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Brian Topping, Your State Farm Agent "
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Sherri Sanchez

August 10, 2026

5  out of  5
rating by Sherri Sanchez
"Has a great team!"
We responded:
"Thank you so much for your wonderful feedback of us here at Brian Topping’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Brian Topping’s Insurance Team "
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Melondie Griffin

May 12, 2026

5  out of  5
rating by Melondie Griffin
"Love them"
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Kim Bellagurl

May 22, 2025

5  out of  5
rating by Kim Bellagurl
"It has been a pleasure doing business with this group of professional Associates that work with Brian, very accommodating and always willing to explain anything I've had questions about.

A very Good Feeling doing business with this group they truly take personal interest in assuring everything is completed in a timely manner with a smile and cheerful attitudes turn on something hard to find these days, many thanks to the team!!! :)"
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Bob Roberts

April 25, 2025

5  out of  5
rating by Bob Roberts
"Best rate around for boat insurance. Excellent communication, less than an hour response to all my inquiries. Flexible payment options pushed them over the top. Highly recommended."
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witney tarh

March 22, 2025

5  out of  5
rating by witney tarh
"Leon was AMAZINGGGGGGG
I was stressed with my coverage process and there she came like an angel sent from above and made everything so EASY.
She’s very friendly and sure knows what she’s doing. Am happy and grateful for your call today.
Thank you so much"
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Christian Dufresne

September 27, 2024

5  out of  5
rating by Christian Dufresne
"Laura Daniel, excellent customer service, I will not hesitate to recommend her to my friends and family."
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Laura Daniels

January 24, 2024

5  out of  5
rating by Laura Daniels
"Great service!"
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Suzanne Joiner

February 23, 2023

5  out of  5
rating by Suzanne Joiner
"Laura and everyone in the office was very helpful in navigating a stressful situation and making sure all of my insurance needs were covered. Very responsive and consistent with follow up."
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Sky

December 23, 2022

1  out of  5
rating by Sky
"Haven't received my refund from my auto cancelation in 2 months and can't get a response from my agent."
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Evan Roos

July 21, 2022

5  out of  5
rating by Evan Roos
"Awesome people and a very professional atmosphere. Two thumbs up from me!"
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Sunjoon Tenorio

July 6, 2022

5  out of  5
rating by Sunjoon Tenorio
"Glory is amazing and gave amazing rates! Give her a raise!"
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Maria Dlg

July 6, 2022

5  out of  5
rating by Maria Dlg
"Inquired on insurance with Glory, she offered me great rates and her customer service was outstanding!"
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Karl Tate

December 30, 2021

5  out of  5
rating by Karl Tate
"They are always helpful with our car insurance when we call."
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John Kerrigan

September 4, 2021

5  out of  5
rating by John Kerrigan
"Lowered my rates good customer service"
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Michelle Shifflett

August 26, 2021

5  out of  5
rating by Michelle Shifflett
"Best insurance agent"
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Harvey H.

July 2, 2021

3  out of  5
rating by Harvey H.
"Can't say, seems like every couple months my insurance goes up a few dollars. I don't know why."
We responded:
"Sorry to hear about your premiums. Many factors go into your rates including driving history, insurance history, limits, coverage, etc. Please give our office a call if you would like to discuss options."
Profile photo of Christopher Johnston (Mike)

Christopher Johnston (Mike)

May 8, 2021

5  out of  5
rating by Christopher Johnston (Mike)
"Nice People"